Claims Process to the Road Accident Fund
What is the background of the Road Accident Fund?
The Road Accident Fund (RAF) is a juristic person established by an Act of Parliament, namely the Road Accident Fund Act, 1996 (Act No. 56 of 1996) as amended (“RAF Act”). It commenced operations on 1 May 1997, assuming at the time, all the rights, obligations, assets and liabilities of the Multilateral Motor Vehicle Accidents Fund.
The RAF provides compulsory social insurance cover to all users of South African roads; rehabilitates and compensates people injured as a result of the negligent driving of motor vehicles in a timely and active manner, and actively promotes the safe use of our nation’s roads. According to the Act, the object of the Fund is the payment of compensation in accordance with the Act for loss or damage wrongfully caused by the driving of a motor vehicle... Read More
Our Vision
The vision of the RAF is “to provide the highest standard of care to road accident victims to restore balance in the social system”
Our Mission
To provide appropriate cover to all road users within the borders of South Africa; to rehabilitate persons injured, compensate for injuries or death and indemnify wrongdoers as a result of motor vehicle accidents in a timely, caring and sustainable manner; and to support the safe use of our roads.
Our Values
- Ubuntu
- Solution focused
- Pride in what we do
- Efficiency
- Excellence
RAF Call Centre at your service
Claim directly with the Road Accident Fund "Call 0860 23 55 23"
Our roads carry many stories. Make sure they end well
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Contact Us
Postal Address
Private Bag X178
Centurion
0046
Physical Address
2 Eco Glades Office Park
420 Witch-Hazel Avenue
Centurion
0046
Pretoria
Tel No: (0860) 23 55 23
Fax No: (012) 621-1640
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